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FAQ

Frequently Asked

Clients are to fill in the design requirement form and provide their ideas and direction for their style and design. Botak Web design will then come out with 1 design or 2 (depending on package) that will suit the nature of your business/Industry based on the client’s requirement. 

Client’s are then able to provide further feedback on minor changes based on the design from us and once design changes are done and approved, there will be no further changes and if need be, charges will incur based on the complexity.

Static Website consist of all sections, columns and all necessary tabs for a fully functioning website, basic motion such as scrolling/sliders are included.

Customized Website consist of all sections, columns and all necessary tabs for a fully functioning website, motions such as scrolling/sliders along with flip animations and text/graphics motions are included. Chatbots and sticky elements such as floating contact details are also included.

We will upload your products for you on your website however each different variation such as, Style/Type/Color/Size/Models are all considered one product. Eg. (A toothbrush with 2 types and each with 3 colors is considered as 8 products).

Implementation of popular payment gateway such as Stripe/Omise(for PayNow/Paylah) & Paypal are supported. We will help clients to set-up the payment options and including COD/Bank-transfer

Stock photos & Videos which are not royalty-free will be purchased by us and provided to the client. The licenses will be applied to the website that we will create for the client.

SEO Articles will be written by us and stored in the Blog Post section of the client’s website OR either on other websites, hyperlinking and backlinked to the client’s website. This will further help and improve the search results and increased credibility of the client’s website to engage more potential leads.

For Clients that are engaged with us on the monthly plan, hosting & plugins licenses will be included in their plan as long as they are still subscribed to us. For one-time off packages, clients are required to pay an annual fee of $199 for hosting and plugin licenses.

All websites designed and developed by us will be Mobile and Tablet friendly. All screen sizes will also be considered and we assure your website will display correctly.

  • Monthly Plans
    • Depending on the client’s package, an Update Form will be issued which is to be submitted by the last Wednesday of every month whereby our team will then update the changes by the following week (Updates are limited to 10-15 per month).
    • For Design/Features/Plugins changes or implementation, extra charges will incur.
  • One-time Off 
    • Depending on the client’s package, an Update Form will be issued which is to be submitted by the last Wednesday of every month whereby our team will then update the changes by the following week (Updates are limited to 10 per month) depending on the package, the support will be either 1 Month, 3 months or 5 months.
    • For other changes after the support period, extra charges will incur.
    • For updates/plugins/features implementation, extra charges will incur.

 

Email Us at

inquiries@botakwebdesign.com

Working Hours

Mon-Fri: 10:00 am To 7.00 pm

Call Us at

+65 8758 5674

Main Address

107 Eunos Ave 3, #06-01
Singapore 409837

main address

107 Eunos Ave 3, #06-01
Singapore 409837

GET IN TOUCH

inquiries@botakwebdesign.com
ph: +65 8189 6609